Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (name, email address)
• Payment information (processed securely via Stripe)
• Usage data and agent configurations
• Communications with our support team

We also automatically collect technical data such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and send billing notifications
• To respond to support requests and communications
• To send product updates and marketing communications (with your consent)
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers (Stripe for payments, cloud infrastructure providers)
• AI model providers (to execute agent tasks, with data minimization)
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256). API keys and credentials are stored in isolated, encrypted vaults. We conduct regular security audits and maintain SOC 2 compliance practices.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we remove personal data within 30 days, except where retention is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@claworkers.com.

7. Cookies

We use essential cookies to operate the Service and analytics cookies (with your consent) to understand usage patterns. You can manage cookie preferences through your browser settings.

8. Third-Party Integrations

When you connect third-party tools (Slack, GitHub, Jira, etc.), we access only the data necessary to operate the agents you configure. We do not store third-party credentials on our servers — we use OAuth tokens with minimal required scopes.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service.

11. Contact

For privacy-related questions, contact us at privacy@claworkers.com.